| Customization: | Available |
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| After-sales Service: | Remote Service |
| Warranty: | 1 Year |
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Our company experience in manufacturing electric bicycles. We have a professional innovation and design team. It is our aim to produce the safest and high quality products. Serve our customers with the best price.From production and sales to after-sales, One - stop service. You don′t need worry about the after-sale problem, we have professional after-sale team.
If you are interested in any of our products or would like to discuss an order, please feel free to contact us, we are looking forward to forming successful business relationship with new clients around the world in the near future.
Thanks for your attention!Warmly welcome you and opening up the boundaries of communication.Double win cooperation is our consistent aim.
We support product customization, OEM and ODM, and look forward to working with you.
1. How is your delivery time?
A: In general circumstance, we can have an immediate delivery of regular machines for our clients within 15 days. If the customer is in urgent need, we can deliver the goods in 15 days at the earliest.
2. How do you provide technical support for dealer customers?
A: Our technical support team offers comprehensive professional services to dealers and end customers through multiple channels, including online chat, email, and phone. All team members undergo rigorous training to respond quickly and resolve various technical issues, including troubleshooting, maintenance advice, and software updates, ensuring seamless operation of the electric vehicles.
3.Can dealers place sample orders?
A: Absolutely. We warmly welcome dealers to place sample orders to personally experience and verify the quality of our products. Mixed sample orders are also supported to flexibly meet your diverse needs.
4. Does your company offer customization services for electric vehicles?
A: Yes, we provide personalized electric vehicle customization services for dealer customers. Whether you need specific colors, additional features, or batteries of different capacities, we will collaborate closely to tailor electric vehicles to meet your market demands. Our goal is to foster a win-win partnership with dealers and drive the prosperous development of the electric vehicle market together.
5. What are the payment terms?
A:We request 30% by T/T in advance, balance to be paid before shipment.
6.How long is your warranty period?
A: We provide warranty period for some main parts, Battery/Motor for 1 year,others plastic spare parts can be free for next order.
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